Valet service for malls & hotelsBy subscription

VIA Valet

Your whole valet service in one phone

Paperless check-in, parking and retrieval. Guests summon their car from their own phone; managers see every driver’s retrieval time.

The problem

Paper tickets get lost, guests don’t know when their car will arrive and managers can’t see who works how fast.

Who it’s for

Valet teams at malls, hotels and restaurants

Platforms

Capabilities

Your whole valet service in one phone

Every car by status, updating live.

Guests open the ticket via QR or SMS and tap “Bring my car”.

Push escalations when nobody picks up or time runs out.

Key number, zone, bay and pickup point for every car.

One-off and regular guests, different service levels.

Average retrieval time, on-time rate and per-driver stats.

How it works

Every screen is taken from the working product - this is what work in the system looks like, step by step.

01 / 08
Check-in
Service tier, guest phone, AI scan of plate and model, or manual entry.
02 / 08
Parking
The driver records key hook, zone and bay - every car can always be found.
03 / 08
Ticket board
Every car by status, with live updates and counters.
04 / 08
Guest’s digital ticket
No app to install: guests open the ticket via QR or SMS and pick a pickup point.
05 / 08
Retrieval on the clock
A 5-minute target: green “time left” or red “late”, with escalations to the manager.
06 / 08
The guest sees where the car is
“On its way” and the pickup point update on the guest’s phone automatically.
07 / 08
Monitoring
Average retrieval time, on-time rate, late pulls and the waiting queue with timers.
08 / 08
Finance
Daily revenue, average ticket, split by tier and payment method - owner only.